Certainly there are still many clubs that manage their bookings using a simple paper notebook. Those who went a step further, probably use a computer with a desktop application. This is still an improvement on standard notebook but information is available only on one computer or local network. Bookings can be made only by phone or email and that still involves staff to take a part in the process. Some centers offer online bookings but without real time view of resources availablity. Such a solution is very limited because the customer that submits the form has to wait for a confirmation, and it gives completely no warranty that the requested time will be available. Even more, the customer cannot choose a time that suits him the best.
If you find limitations in any of above, don't worry, DTT System can help you on this field.
Our system gives you a full online access to current occupancy status of all your resources. It is possible to define unlimited number of clubs and resources that will be available for reservation. Each resource can have defined its own booking time interval, calendar and opening hours set. All the changes that were made in bookings are saved and are stored in one common database. Access to the database is granted according to permission rights, and the application has many configuration options.
Such a solution affords you the following benefits:
- Continuous access to resources availibility, and a clear and easy way to manage your resources. Employees have the opportunity to share information, booking notes etc., even if they work in separate locations. The System keeps track about all booking history.
- A fast and easy way to access your reservations, - you can browse them using many types of view (calendar, lists etc.) You can search up on the basis of various parameters, your customers can book directly on the website in the time that suits them the best, without waiting for confirmation. Customers can manage their existing reservations, they can also share their comments. Let's imagine a situation when two people book a Laser Tag game leaving a comment to encourage others to join the game, other people can read it and join the game, that all happens automatically without the need to be coordinated by your staff. System automatically sends out email confirmations for each online booking. Users have access to full booking history. Of course, the classic ways of reservation like phone call or e-mails are still available.
- Each booking has its status, the system keeps track of the method with which the reservation was made, and it helps with managing your work. All booking information is also available in our reporting subsystem. This allows the analysis of our reservations in a much wider range.
- Our booking system is not limited only to the Laser Tag. We can successfully use it to manage bookings for bowling, carting, places to play billiards or even your party rooms. If some resources are to be available only to employees it can be set at the level of access privileges.
Certainly there are still many clubs that manage their bookings using a simple paper notebook. Those who went a step further, probably use a computer with a desktop application. This is still an improvement on standard notebook but information is available only on one computer or local network. Bookings can be made only by phone or email and that still involves staff to take a part in the process. Some centers offer online bookings but without real time view of resources availablity. Such a solution is very limited because the customer that submits the form has to wait for a confirmation, and it gives completely no warranty that the requested time will be available. Even more, the customer cannot choose a time that suits him the best.
- Each booking has its status, the system keeps track of the method with which the reservation was made, and it helps with managing your work. All booking information is also available in our reporting subsystem. This allows the analysis of our reservations in a much wider range.